Aftercare & Warranty
We at Eastway’s Garage Doors have a team ready for our customer meaning we are here for when you need us. If you ever experience any problems with your new garage door, we can guarantee we will get straight out to your property to diagnose the issue within 48 hours and within 24 hours in the case of an emergency.
Garage Door Service.
A full garage door service is recommended every 12 to 24 months to keep your garage door in top condition. Usually priced at £70 + VAT, we offer our customers a discounted price of £50 all in.
The purchaser is granted a limited warranty covering the safe and reliable function of the Garador garage door for a period of 10 years* from the date of purchase The warranty period for replacement parts is 6 months or to the end of the current warranty period, which ever is longer In the case of timber and GRP garage doors, a limited warranty of 2 years is granted on the door panel alone under the terms and conditions specified herein.
The purchaser is given a 5 year guarantee from the date of purchase on the springs, wire cables, track rollers, hinges and guide rollers of garage doors in normal use, whereby normal use constitutes no more than 5 door operations (open/ close) per day).
The door mechanism and steel frame (if applicable) is covered by the 10 year limited* warranty period.